[comment]: # ({6192d6e3-6192d6e3}) # 1 Services [comment]: # ({/6192d6e3-6192d6e3}) [comment]: # ({82eadb6c-dfc7b2ba}) ### Overview In this section you can see a high-level status of whole services that have been configured in Zabbix, based on your infrastructure. A service may be a hierarchy consisting of several levels of other services, called "child" services, which are attributes to the overall status of the service (see also an overview of the [service monitoring](/manual/it_services) functionality.) The main categories of service state are *OK* or *Problem*, where the *Problem* state is expressed by the corresponding problem severity name and color. While view mode allows to monitor services with their status and other details, you can also [configure](/manual/web_interface/frontend_sections/services/service#editing-services) the service hierarchy in this section (add/edit services, child services) by switching to edit mode. To switch from view to edit mode (and back), click on the respective button in the upper-right corner: - ![](../../../../../assets/en/manual/web_interface/frontend_sections/monitoring/services_view_mode.png) - view services - ![](../../../../../assets/en/manual/web_interface/frontend_sections/monitoring/services_edit_mode.png) - add/edit services, and child services Note that access to editing depends on [user role](/manual/web_interface/frontend_sections/users/user_roles) settings. [comment]: # ({/82eadb6c-dfc7b2ba}) [comment]: # ({0b715856-9c989a32}) ### Viewing services ![](../../../../../assets/en/manual/web_interface/services_view.png){width="600"} A list of the existing services is displayed. Displayed data: |Parameter|Description| |--|--------| |*Name*|Service name.
The service name is a link to [service details](#service-details).
The number after the name indicates how many [child services](#service-details) the service has.| |*Status*|Service state:
**OK** - no problems
**\** - indicates a problem and its severity. In case of multiple problems, the color and severity of the most critical problem are displayed.| |*Root cause*|Underlying problems that directly or indirectly affect the service state are listed.
The same problems are listed as returned by the {SERVICE.ROOTCAUSE} [macro](/manual/appendix/macros/supported_by_location).
Click on the problem name to see more details about it in *Monitoring* → *Problems*.
Problems that do not affect the service state are not in the list.| |*Created at*|The time when the service was created is displayed.| |*Tags*|[Tags](/manual/it_services/service_tree#service-tags) of the service are displayed. Tags are used to identify a service in service [actions](/manual/web_interface/frontend_sections/alerts/actions) and [SLAs](/manual/web_interface/frontend_sections/services/sla).| [comment]: # ({/0b715856-9c989a32}) [comment]: # ({6f86ee82-84099469}) ##### Buttons View mode buttons being common for all sections are described on the [Monitoring](/manual/web_interface/frontend_sections/monitoring#view-mode-buttons) page. [comment]: # ({/6f86ee82-84099469}) [comment]: # ({da0ac110-a1995254}) ##### Using filter You can use the filter to display only the services you are interested in. ![](../../../../../assets/en/manual/web_interface/services_filter.png){width="600"} |Parameter|Description| |--|--------| |*Name*|Filter by service name.| |*Status*|Filter by service state.| |*Only services without children*|Mark the checkbox to display only services without child services. This parameter is available only in service [edit mode](#editing-services).| |*Only services without problem tags*|Mark the checkbox to display only services without problem tags. This parameter is available only in service [edit mode](#editing-services).| |*Tags*|Filter by service tag name and value, or service problem tag name and value (in service [edit mode](#editing-services)).
It is possible to include as well as exclude specific tags and tag values. Several conditions can be set. Tag name matching is always case-sensitive.

There are several operators available for each condition:
**Exists** - include the specified tag names;
**Equals** - include the specified tag names and values (case-sensitive);
**Contains** - include the specified tag names where the tag values contain the entered string (substring match, case-insensitive);
**Does not exist** - exclude the specified tag names;
**Does not equal** - exclude the specified tag names and values (case-sensitive);
**Does not contain** - exclude the specified tag names where the tag values contain the entered string (substring match, case-insensitive).

There are two calculation types for conditions:
**And/Or** - all conditions must be met, conditions having the same tag name will be grouped by the Or condition;
**Or** - enough if one condition is met.| [comment]: # ({/da0ac110-a1995254}) [comment]: # ({7b3652e9-512ba2ca}) ### Editing services Click on the *Edit* button to access edit mode. When in edit mode, the listing is complemented with checkboxes before the entries and also these additional options: - ![](../../../../../assets/en/manual/web_interface/add_service.png) - add a child service to this service - ![](../../../../../assets/en/manual/web_interface/edit_service.png) - edit this service - ![](../../../../../assets/en/manual/web_interface/delete_service.png) - delete this service ![](../../../../../assets/en/manual/web_interface/services_edit.png){width="600"} To [configure](/manual/it_services/service_tree#service-configuration) a new service, click on the *Create service* button in the upper-right corner. [comment]: # ({/7b3652e9-512ba2ca}) [comment]: # ({14689056-10028f4d}) ### Service details To access service details, click on the service name. To return to the list of all services, click on *All services*. Service details include the info box and the list of child services. ![](../../../../../assets/en/manual/web_interface/service_details.png){width="600"} To access the info box, click on the *Info* tab. The info box contains the following entries: - Names of parent services (if any) - Current status of this service - Current SLA(s) of this service, in the format `SLA name:service level indicator`. 'SLA name' is also a link to the SLA report for this service. If you position the mouse on the info box next to the service-level indicator (SLI), a pop-up info list is displayed with SLI details. The service-level indicator displays the current service level, in percentage. - Service tags The info box also contains a link to the [service configuration](/manual/it_services/service_tree#service-configuration). To use the filter for child services, click on the *Filter* tab. When in edit mode, the child service listing is complemented with additional editing options: - ![](../../../../../assets/en/manual/web_interface/add_service.png) - add a child service to this service - ![](../../../../../assets/en/manual/web_interface/edit_service.png) - edit this service - ![](../../../../../assets/en/manual/web_interface/delete_service.png) - delete this service [comment]: # ({/14689056-10028f4d})