Zabbix

zabbix_export:

  version: '5.4'

  date: '2020-11-06T13:56:32Z'

  media_types:

    -

      name: iTop

      type: WEBHOOK

      parameters:

        0:

          name: alert_message

          value: '{ALERT.MESSAGE}'

        1:

          name: alert_subject

          value: '{ALERT.SUBJECT}'

        2:

          name: event_recovery_value

          value: '{EVENT.RECOVERY.VALUE}'

        3:

          name: event_source

          value: '{EVENT.SOURCE}'

        4:

          name: event_update_status

          value: '{EVENT.UPDATE.STATUS}'

        5:

          name: event_value

          value: '{EVENT.VALUE}'

        6:

          name: itop_api_version

          value: '1.3'

        7:

          name: itop_class

          value: UserRequest

        14:

          name: itop_comment

          value: 'Created by Zabbix action {ACTION.NAME}'

        8:

          name: itop_id

          value: '{EVENT.TAGS.__zbx_itop_id}'

        9:

          name: itop_log

          value: private_log

        10:

          name: itop_organization_id

          value: '<PLACE ORGANIZATION ID>'

        11:

          name: itop_password

          value: '<PLACE PASSWORD OR TOKEN>'

        12:

          name: itop_url

          value: '<PLACE YOUR ITOP URL>'

        13:

          name: itop_user

          value: '<PLACE LOGIN>'

      script: |

        var Itop = {

            params: {},

            setParams: function (params) {

                if (typeof params !== 'object') {

                    return;

                }

                if (params.log !== 'private_log' && params.log !== 'public_log') {

                    throw 'Incorrect "itop_log" parameter given: ' + params.log + '\nMust be "private_log" or "public_log".';

                }

                Itop.params = params;

                if (typeof Itop.params.url === 'string') {

                    if (!Itop.params.url.endsWith('/')) {

                        Itop.params.url += '/';

                    }

                    Itop.params.url += 'webservices/rest.php?version=' + encodeURIComponent(Itop.params.api_version);

                }

            },

            setProxy: function (HTTPProxy) {

                Itop.HTTPProxy = HTTPProxy;

            },

            setCreatePayload: function () {

                json_data.operation = 'core/create';

                json_data.fields.org_id = Itop.params.organization_id;

                json_data.fields.title = params.alert_subject;

                json_data.fields.description = params.alert_message.replace('<', '&lt;')

                    .replace('>', '>')

                    .replace(/(?:\r\n|\r|\n)/g, '<br>');

            },

            setUpdatePayload: function () {

                json_data.operation = 'core/update';