Zabbix

zabbix_export:

  version: '7.0'

  media_types:

    - name: 'ManageEngine ServiceDesk'

      type: WEBHOOK

      parameters:

        - name: event_nseverity

          value: '{EVENT.NSEVERITY}'

        - name: event_recovery_value

          value: '{EVENT.RECOVERY.VALUE}'

        - name: event_source

          value: '{EVENT.SOURCE}'

        - name: event_update_status

          value: '{EVENT.UPDATE.STATUS}'

        - name: event_value

          value: '{EVENT.VALUE}'

        - name: 'field_ref:requester'

          value: '<PLACE API USER NAME>'

        - name: 'field_string:description'

          value: '{ALERT.MESSAGE}'

        - name: 'field_string:subject'

          value: '{ALERT.SUBJECT}'

        - name: priority_average

          value: Normal

        - name: priority_default

          value: Normal

        - name: priority_disaster

          value: High

        - name: priority_high

          value: High

        - name: priority_information

          value: Low

        - name: priority_not_classified

          value: Low

        - name: priority_warning

          value: Medium

        - name: sd_on_demand_client_id

          value: '<PLACE ON DEMAND CLIENT ID>'

        - name: sd_on_demand_client_secret

          value: '<PLACE ON DEMAND CLIENT SECRET>'

        - name: sd_on_demand_refresh_token

          value: '<PLACE ON DEMAND REFRESH TOKEN>'

        - name: sd_on_demand_url_auth

          value: '<PLACE AUTHENTICATION URL FOR ON DEMAND>'

        - name: sd_on_premise

          value: 'true'

        - name: sd_on_premise_auth_token

          value: '<PLACE ON PREMISE TECHNICIAN_KEY>'

        - name: sd_request_id

          value: '{EVENT.TAGS.__zbx_sd_request_id}'

        - name: sd_url

          value: '<PLACE INSTANCE URL>'

        - name: trigger_description

          value: '{TRIGGER.DESCRIPTION}'

      status: DISABLED

      script: |

        var MEngine = {

            params: {},

            setParams: function (params) {

                if (typeof params !== 'object') {

                    return;

                }