Zabbix

zabbix_export:

  version: '7.0'

  media_types:

    - name: ServiceNow

      type: WEBHOOK

      parameters:

        - name: alert_message

          value: '{ALERT.MESSAGE}'

        - name: alert_subject

          value: '{ALERT.SUBJECT}'

        - name: event_nseverity

          value: '{EVENT.NSEVERITY}'

        - name: event_recovery_value

          value: '{EVENT.RECOVERY.VALUE}'

        - name: event_source

          value: '{EVENT.SOURCE}'

        - name: event_update_status

          value: '{EVENT.UPDATE.STATUS}'

        - name: event_value

          value: '{EVENT.VALUE}'

        - name: servicenow_password

          value: '<PLACE PASSWORD HERE>'

        - name: servicenow_sys_id

          value: '{EVENT.TAGS.__zbx_servicenow_sys_id}'

        - name: servicenow_url

          value: '{ALERT.SENDTO}'

        - name: servicenow_user

          value: '<PLACE USERNAME HERE>'

        - name: urgency_for_average

          value: '2'

        - name: urgency_for_disaster

          value: '1'

        - name: urgency_for_high

          value: '2'

        - name: urgency_for_information

          value: '3'

        - name: urgency_for_not_classified

          value: '3'

        - name: urgency_for_warning

          value: '3'

      status: DISABLED

      script: |

        var ServiceNow = {

            params: {},

            setParams: function (params) {

                if (typeof params !== 'object') {

                    return;

                }

                ServiceNow.params = params;

                if (typeof ServiceNow.params.url === 'string') {

                    if (!ServiceNow.params.url.endsWith('/')) {

                        ServiceNow.params.url += '/';

                    }

                    ServiceNow.params.url += 'api/now/table/incident';

                }

            },

            setProxy: function (HTTPProxy) {

                ServiceNow.HTTPProxy = HTTPProxy;

            },

            setFields: function (data, fields) {

                if (typeof fields === 'object' && Object.keys(fields).length) {

                    Object.keys(fields)

                        .forEach(function(field) {

                            data[field] = (fields[field].match(/^\d{4}\.\d{2}\.\d{2}$/) !== null)

                                ? fields[field].replace(/\./g, '-')

                                : fields[field];

                        });

                }

            },

            request: function (method, data) {

                ['url', 'user', 'password'].forEach(function (field) {

                    if (typeof ServiceNow.params !== 'object' || typeof ServiceNow.params[field] === 'undefined'

                        || ServiceNow.params[field] === '' ) {

                        throw 'Required ServiceNow param is not set: "' + field + '".';

                    }

                });

                var response,

                    url = ServiceNow.params.url,

                    request = new HttpRequest();

                request.addHeader('Content-Type: application/json');

                request.addHeader('Authorization: Basic ' + btoa(ServiceNow.params.user + ':' + ServiceNow.params.password));

                if (typeof ServiceNow.HTTPProxy !== 'undefined' && ServiceNow.HTTPProxy !== '') {