Source
request.addHeader('Authorization: Basic ' + btoa(ServiceNow.params.user + ':' + ServiceNow.params.password));
zabbix_export
version'7.0'
media_types
name ServiceNow
type WEBHOOK
parameters
name alert_message
value'{ALERT.MESSAGE}'
name alert_subject
value'{ALERT.SUBJECT}'
name event_nseverity
value'{EVENT.NSEVERITY}'
name event_recovery_value
value'{EVENT.RECOVERY.VALUE}'
name event_source
value'{EVENT.SOURCE}'
name event_update_status
value'{EVENT.UPDATE.STATUS}'
name event_value
value'{EVENT.VALUE}'
name servicenow_password
value'<PLACE PASSWORD HERE>'
name servicenow_sys_id
value'{EVENT.TAGS.__zbx_servicenow_sys_id}'
name servicenow_url
value'{ALERT.SENDTO}'
name servicenow_user
value'<PLACE USERNAME HERE>'
name urgency_for_average
value'2'
name urgency_for_disaster
value'1'
name urgency_for_high
value'2'
name urgency_for_information
value'3'
name urgency_for_not_classified
value'3'
name urgency_for_warning
value'3'
status DISABLED
script
var ServiceNow = {
params: {},
setParams: function (params) {
if (typeof params !== 'object') {
return;
}
ServiceNow.params = params;
if (typeof ServiceNow.params.url === 'string') {
if (!ServiceNow.params.url.endsWith('/')) {
ServiceNow.params.url += '/';
}
ServiceNow.params.url += 'api/now/table/incident';
}
},
setProxy: function (HTTPProxy) {
ServiceNow.HTTPProxy = HTTPProxy;
},