Zabbix

zabbix_export:

  version: '7.0'

  media_types:

    -

      name: SysAid

      type: WEBHOOK

      parameters:

        -

          name: alert_message

          value: '{ALERT.MESSAGE}'

        -

          name: alert_subject

          value: '{ALERT.SUBJECT}'

        -

          name: event_id

          value: '{EVENT.ID}'

        -

          name: event_nseverity

          value: '{EVENT.NSEVERITY}'

        -

          name: event_source

          value: '{EVENT.SOURCE}'

        -

          name: event_update_message

          value: '{EVENT.UPDATE.MESSAGE}'

        -

          name: event_update_status

          value: '{EVENT.UPDATE.STATUS}'

        -

          name: event_value

          value: '{EVENT.VALUE}'

        -

          name: sysaid_auth_password

          value: '<PUT YOUR USER PASSWORD>'

        -

          name: sysaid_auth_user

          value: '<PUT YOUR USER NAME>'

        -

          name: sysaid_category_level_1

          value: '<PUT YOUR CATEGORY>'

        -

          name: sysaid_category_level_2

          value: '<PUT YOUR SUB-CATEGORY>'

        -

          name: sysaid_category_level_3

          value: '<PUT YOUR THIRD LEVEL CATEGORY>'

        -

          name: sysaid_default_priority_id

          value: '1'

        -

          name: sysaid_incident_id

          value: '{EVENT.TAGS.__zbx_sysaid_incident_id}'

        -

          name: sysaid_incident_state

          value: '1'

        -

          name: sysaid_template_id

          value: '<PUT YOUR TEMPLATE ID>'

        -

          name: sysaid_urgency_id

          value: '<PUT YOUR URGENCY ID>'

        -

          name: sysaid_url