Zabbix

zabbix_export:

  version: '7.0'

  media_types:

    - name: Zammad

      type: WEBHOOK

      parameters:

        - name: alert_message

          value: '{ALERT.MESSAGE}'

        - name: alert_subject

          value: '{ALERT.SUBJECT}'

        - name: event_id

          value: '{EVENT.ID}'

        - name: event_nseverity

          value: '{EVENT.NSEVERITY}'

        - name: event_source

          value: '{EVENT.SOURCE}'

        - name: event_tags

          value: '{EVENT.TAGSJSON}'

        - name: event_update_message

          value: '{EVENT.UPDATE.MESSAGE}'

        - name: event_update_status

          value: '{EVENT.UPDATE.STATUS}'

        - name: event_value

          value: '{EVENT.VALUE}'

        - name: trigger_id

          value: '{TRIGGER.ID}'

        - name: zabbix_url

          value: '{$ZABBIX.URL}'

        - name: zammad_access_token

          value: '<PUT YOUR ACCESS TOKEN>'

        - name: zammad_customer

          value: '<PUT YOUR CUSTOMER EMAIL>'

        - name: zammad_enable_tags

          value: 'true'

        - name: zammad_ticket_id

          value: '{EVENT.TAGS.__zbx_zammad_ticket_id}'

        - name: zammad_url

          value: '<PUT YOUR ZAMMAD URL>'

      status: DISABLED

      script: |

        var Zammad = {

            params: {},

            setParams: function (params) {

                if (typeof params !== 'object') {

                    return;

                }

                Zammad.params = params;

                if (typeof Zammad.params.url === 'string') {

                    if (!Zammad.params.url.endsWith('/')) {

                        Zammad.params.url += '/';

                    }

                }

            },

            request: function (method, query, data) {

                ['url', 'access_token'].forEach(function (field) {

                    if (typeof Zammad.params !== 'object' || typeof Zammad.params[field] === 'undefined'

                        || Zammad.params[field] === '' ) {

                        throw 'Required param is not set: "' + field + '".';

                    }

                });