Zabbix

zabbix_export:

  version: '7.0'

  media_types:

    - name: Zendesk

      type: WEBHOOK

      parameters:

        - name: alert_message

          value: '{ALERT.MESSAGE}'

        - name: alert_subject

          value: '{ALERT.SUBJECT}'

        - name: event_id

          value: '{EVENT.ID}'

        - name: event_nseverity

          value: '{EVENT.NSEVERITY}'

        - name: event_source

          value: '{EVENT.SOURCE}'

        - name: event_tags

          value: '{EVENT.TAGS}'

        - name: event_update_status

          value: '{EVENT.UPDATE.STATUS}'

        - name: event_value

          value: '{EVENT.VALUE}'

        - name: severity_average

          value: normal

        - name: severity_default

          value: '-'

        - name: severity_disaster

          value: urgent

        - name: severity_high

          value: high

        - name: severity_information

          value: low

        - name: severity_not_classified

          value: low

        - name: severity_warning

          value: normal

        - name: trigger_id

          value: '{TRIGGER.ID}'

        - name: zbxurl

          value: '{$ZABBIX.URL}'

        - name: zendesk_issue_key

          value: '{EVENT.TAGS.__zbx_zdk_issuekey}'

        - name: zendesk_token

          value: '<put your {enduser_email_address}/token:{api_token}>'

        - name: zendesk_type

          value: incident

        - name: zendesk_url

          value: '<put your Zendesk URL>'

      status: DISABLED

      script: |

        var Zendesk = {

            params: {},

            setParams: function (params) {

                if (typeof params !== 'object') {

                    return;

                }

                Zendesk.params = params;

                if (typeof Zendesk.params.url === 'string') {

                    if (!Zendesk.params.url.endsWith('/')) {

                        Zendesk.params.url += '/';

                    }