Zabbix

zabbix_export:

  version: '7.0'

  media_types:

    -

      name: Zendesk

      type: WEBHOOK

      parameters:

        -

          name: alert_message

          value: '{ALERT.MESSAGE}'

        -

          name: alert_subject

          value: '{ALERT.SUBJECT}'

        -

          name: event_id

          value: '{EVENT.ID}'

        -

          name: event_nseverity

          value: '{EVENT.NSEVERITY}'

        -

          name: event_source

          value: '{EVENT.SOURCE}'

        -

          name: event_tags

          value: '{EVENT.TAGS}'

        -

          name: event_update_status

          value: '{EVENT.UPDATE.STATUS}'

        -

          name: event_value

          value: '{EVENT.VALUE}'

        -

          name: severity_average

          value: normal

        -

          name: severity_default

          value: '-'

        -

          name: severity_disaster

          value: urgent

        -

          name: severity_high

          value: high

        -

          name: severity_information

          value: low

        -

          name: severity_not_classified

          value: low

        -

          name: severity_warning

          value: normal

        -

          name: trigger_id

          value: '{TRIGGER.ID}'

        -

          name: zbxurl

          value: '{$ZABBIX.URL}'

        -

          name: zendesk_issue_key

          value: '{EVENT.TAGS.__zbx_zdk_issuekey}'

        -

          name: zendesk_token