zabbix_export:
version: '7.0'
media_types:
-
name: GLPi
type: WEBHOOK
parameters:
-
name: alert_message
value: '{ALERT.MESSAGE}'
-
name: alert_subject
value: '{ALERT.SUBJECT}'
-
name: event_id
value: '{EVENT.ID}'
-
name: event_nseverity
value: '{EVENT.NSEVERITY}'
-
name: event_recovery_value
value: '{EVENT.RECOVERY.VALUE}'
-
name: event_source
value: '{EVENT.SOURCE}'
-
name: event_update_status
value: '{EVENT.UPDATE.STATUS}'
-
name: event_value
value: '{EVENT.VALUE}'
-
name: glpi_problem_id
value: '{EVENT.TAGS.__zbx_glpi_problem_id}'
-
name: glpi_token
value: '<PLACE GLPI TOKEN>'
-
name: glpi_url
value: '<PLACE GLPI URL>'
-
name: trigger_id
value: '{TRIGGER.ID}'
-
name: zabbix_url
value: '{$ZABBIX.URL}'
attempts: '1'
script: |
var GLPi = {
params: {},
setParams: function (params) {
if (typeof params !== 'object') {
return;
}
GLPi.params = params;
},
setProxy: function (HTTPProxy) {
GLPi.HTTPProxy = HTTPProxy;
},
urlCheckFormat: function (url) {
if (typeof url === 'string' && !url.endsWith('/')) {
url += '/';
}
if (url.indexOf('http://') === -1 && url.indexOf('https://') === -1) {
url = 'https://' + url;
}
return url;
},
getAuthToken: function (url, token) {
var response,
request = new HttpRequest();
request.addHeader('Content-Type: application/json');
request.addHeader('Authorization: user_token ' + token);
response = request.get(url + "apirest.php/initSession");
if (response !== null) {
try {
response = JSON.parse(response);
}
catch (error) {
Zabbix.log(4, '[ GLPi Webhook ] Failed to receive authentication token from GLPi.');
response = null;
}
}
if (Array.isArray(response)) {
if (response[1]) {
throw 'Error received from GLPi: ' + response[1];
} else {
throw 'Failed to receive authentication token from GLPi.';
}
}
if (typeof response !== 'object' || !response.session_token) {
throw 'Failed to process response received from getting GLPi authentication token. Check debug log for more information.';
}
return response.session_token;
},
getProblemUrl: function (zabbix_url, triggerid, eventid, event_source) {
var problem_url = zabbix_url;
if (event_source === '0') {
problem_url += 'tr_events.php?triggerid=' + triggerid + '&eventid=' + eventid;
}
return problem_url;
},
request: function (method, url, data) {
if (typeof GLPi.params !== 'object' || typeof GLPi.params.authToken === 'undefined' || GLPi.params.authToken === '') {
throw 'Required GLPi param authToken is not set.';
}
var response,
request = new HttpRequest();
request.addHeader('Content-Type: application/json');
request.addHeader('Session-Token:' + GLPi.params.authToken);
if (typeof GLPi.HTTPProxy !== 'undefined' && GLPi.HTTPProxy !== '') {
request.setProxy(GLPi.HTTPProxy);
}
if (typeof data !== 'undefined') {
data = JSON.stringify(data);
}
Zabbix.log(4, '[ GLPi Webhook ] Sending request: ' + url + ((typeof data === 'string')
? ('\n' + data)
: ''));
switch (method) {
case 'post':
response = request.post(url, data);
break;
case 'put':
response = request.put(url, data);
break;
default:
throw 'Unsupported HTTP request method: ' + method;
}
Zabbix.log(4, '[ GLPi Webhook ] Received response with status code ' +
request.getStatus() + '\n' + response);
if (response !== null) {
try {
response = JSON.parse(response);
}
catch (error) {
Zabbix.log(4, '[ GLPi Webhook ] Failed to parse response received from GLPi');
response = null;
}
}
if (typeof response !== 'object' || typeof response === 'undefined' || response === null) {
throw 'Failed to process response received from GLPi. Check debug log for more information.';
}
if (request.getStatus() < 200 || request.getStatus() >= 300) {
var message = 'Request failed with status code ' + request.getStatus();
if (response.message) {
message += ': ' + response.message;
}
throw message + ' Check debug log for more information.';
}
return response;
}
};
try {
var params = JSON.parse(value),
glpi = {},
url = '',
data = {},
comment_data,
result = { tags: {} },
required_params = [
'alert_subject', 'alert_message', 'event_source', 'event_value',
'event_update_status', 'event_recovery_value',
'event_id', 'trigger_id', 'zabbix_url',
'glpi_token', 'glpi_url'
],
method = 'post',
process_tags = true,
response;
Object.keys(params)
.forEach(function (key) {
if (key.startsWith('glpi_')) {
glpi[key.substring(5)] = params[key];
}
else if (required_params.indexOf(key) !== -1 && params[key] === '') {
throw 'Parameter "' + key + '" can\'t be empty.';
}
});
if ([0, 1, 2, 3].indexOf(parseInt(params.event_source)) === -1) {
throw 'Incorrect "event_source" parameter given: ' + params.event_source + '\nMust be 0-3.';
}
// Check {EVENT.VALUE} for trigger-based and internal events.
if (params.event_value !== '0' && params.event_value !== '1'
&& (params.event_source === '0' || params.event_source === '3')) {
throw 'Incorrect "event_value" parameter given: ' + params.event_value + '\nMust be 0 or 1.';
}
// Check {EVENT.UPDATE.STATUS} only for trigger-based events.
if (params.event_update_status !== '0' && params.event_update_status !== '1' && params.event_source === '0') {
throw 'Incorrect "event_update_status" parameter given: ' + params.event_update_status + '\nMust be 0 or 1.';
}
if (params.event_source !== '0' && params.event_recovery_value === '0') {
throw 'Recovery operations are supported only for trigger-based actions.';
}
if (typeof params.zabbix_url !== 'string' || params.zabbix_url.trim() === '' || params.zabbix_url === '{$ZABBIX.URL}') {
throw 'Field "zabbix_url" cannot be empty.';
}
// Check for backslash in the end of url and schema.
glpi.url = GLPi.urlCheckFormat(glpi.url);
params.zabbix_url = GLPi.urlCheckFormat(params.zabbix_url);
glpi.authToken = GLPi.getAuthToken(glpi.url, glpi.token);
GLPi.setParams(glpi);
data = {
'input': {
'name': params.alert_subject,
'content': params.alert_message + '\n<a href=' + GLPi.getProblemUrl(params.zabbix_url, params.trigger_id, params.event_id, params.event_source) + '>Link to problem in Zabbix</a>',
'status': 1, // Set status "New"
'urgency': params.event_nseverity
}
};
// In case of resolve
if (params.event_source === '0' && params.event_value === '0') {
process_tags = false;
dataFollowup = {
'input': {
'items_id': glpi.problem_id,
'itemtype': 'Problem',
'content': params.alert_message + '\n<a href=' + GLPi.getProblemUrl(params.zabbix_url, params.trigger_id, params.event_id, params.event_source) + '>Link to problem in Zabbix</a>'
}
};
dataProblem = {
'id': glpi.problem_id,
'input': {
'name': params.alert_subject,
'status': 5, // Set status "Solved"
'urgency': params.event_nseverity
}
};
GLPi.request('put', glpi.url + 'apirest.php/Problem/' + glpi.problem_id, dataProblem);
GLPi.request('post', glpi.url + 'apirest.php/Problem/' + glpi.problem_id + '/ITILFollowup', dataFollowup);
}
// In case of update
else if (params.event_source === '0' && params.event_update_status === '1') {
process_tags = false;
dataFollowup = {
'input': {
'items_id': glpi.problem_id,
'itemtype': 'Problem',
'content': params.alert_message + '\n<a href=' + GLPi.getProblemUrl(params.zabbix_url, params.trigger_id, params.event_id, params.event_source) + '>Link to problem in Zabbix</a>'
}
};
dataProblem = {
'id': glpi.problem_id,
'input': {
'name': params.alert_subject,
'urgency': params.event_nseverity
}
};
GLPi.request('put', glpi.url + 'apirest.php/Problem/' + glpi.problem_id, dataProblem);
GLPi.request('post', glpi.url + 'apirest.php/Problem/' + glpi.problem_id + '/ITILFollowup', dataFollowup);
}
// In case of problem
else {
response = GLPi.request('post', glpi.url + 'apirest.php/Problem/', data);
}
if (process_tags) {
result.tags.__zbx_glpi_problem_id = response.id;
result.tags.__zbx_glpi_link = glpi.url + 'front/problem.form.php?id=' + response.id;
}
Zabbix.log(4, '[ GLPi Webhook ] Result: ' + JSON.stringify(result));
return JSON.stringify(result);
}
catch (error) {
Zabbix.log(4, '[ GLPi Webhook ] ERROR: ' + error);
throw 'Sending failed: ' + error;
}
process_tags: 'YES'
show_event_menu: 'YES'
event_menu_url: '{EVENT.TAGS.__zbx_glpi_link}'
event_menu_name: 'GLPi: Problem {EVENT.TAGS.__zbx_glpi_problem_id}'
message_templates:
-
event_source: TRIGGERS
operation_mode: PROBLEM
subject: '[{EVENT.STATUS}] {EVENT.NAME}'
message: |
Problem started at {EVENT.TIME} on {EVENT.DATE}
Problem name: {EVENT.NAME}
Host: {HOST.NAME}
Severity: {EVENT.SEVERITY}
Operational data: {EVENT.OPDATA}
Original problem ID: {EVENT.ID}
{TRIGGER.URL}
-
event_source: TRIGGERS
operation_mode: RECOVERY
subject: '[{EVENT.STATUS}] {EVENT.NAME}'
message: |
Problem has been resolved in {EVENT.DURATION} at {EVENT.RECOVERY.TIME} on {EVENT.RECOVERY.DATE}
Problem name: {EVENT.NAME}
Host: {HOST.NAME}
Severity: {EVENT.SEVERITY}
Original problem ID: {EVENT.ID}
{TRIGGER.URL}
-
event_source: TRIGGERS
operation_mode: UPDATE
subject: '[{EVENT.STATUS}] {EVENT.NAME}'
message: |
{USER.FULLNAME} {EVENT.UPDATE.ACTION} problem at {EVENT.UPDATE.DATE} {EVENT.UPDATE.TIME}.
{EVENT.UPDATE.MESSAGE}
Current problem status is {EVENT.STATUS}, acknowledged: {EVENT.ACK.STATUS}.
-
event_source: DISCOVERY
operation_mode: PROBLEM
subject: 'Discovery: {DISCOVERY.DEVICE.STATUS} {DISCOVERY.DEVICE.IPADDRESS}'
message: |
Discovery rule: {DISCOVERY.RULE.NAME}
Device IP: {DISCOVERY.DEVICE.IPADDRESS}
Device DNS: {DISCOVERY.DEVICE.DNS}
Device status: {DISCOVERY.DEVICE.STATUS}
Device uptime: {DISCOVERY.DEVICE.UPTIME}
Device service name: {DISCOVERY.SERVICE.NAME}
Device service port: {DISCOVERY.SERVICE.PORT}
Device service status: {DISCOVERY.SERVICE.STATUS}
Device service uptime: {DISCOVERY.SERVICE.UPTIME}
-
event_source: AUTOREGISTRATION
operation_mode: PROBLEM
subject: 'Autoregistration: {HOST.HOST}'
message: |
Host name: {HOST.HOST}
Host IP: {HOST.IP}
Agent port: {HOST.PORT}