zabbix_export:
  version: '7.4'
  media_types:
    - name: MantisBT
      type: WEBHOOK
      parameters:
        - name: alert_message
          value: '{ALERT.MESSAGE}'
        - name: alert_sendto
          value: '{ALERT.SENDTO}'
        - name: alert_subject
          value: '{ALERT.SUBJECT}'
        - name: event_id
          value: '{EVENT.ID}'
        - name: event_nseverity
          value: '{EVENT.NSEVERITY}'
        - name: event_recovery_value
          value: '{EVENT.RECOVERY.VALUE}'
        - name: event_source
          value: '{EVENT.SOURCE}'
        - name: event_tagsjson
          value: '{EVENT.TAGSJSON}'
        - name: event_update_action
          value: '{EVENT.UPDATE.ACTION}'
        - name: event_update_message
          value: '{EVENT.UPDATE.MESSAGE}'
        - name: event_update_status
          value: '{EVENT.UPDATE.STATUS}'
        - name: event_value
          value: '{EVENT.VALUE}'
        - name: mantisbt_category
          value: '[All Projects] General'
        - name: mantisbt_issue_number
          value: '{EVENT.TAGS.__zbx_mantisbt_issue_number}'
        - name: mantisbt_token
          value: '<PLACE MANTISBT TOKEN>'
        - name: mantisbt_url
          value: '<PLACE MANTISBT URL>'
        - name: mantisbt_use_zabbix_tags
          value: 'true'
        - name: trigger_id
          value: '{TRIGGER.ID}'
        - name: zabbix_url
          value: '{$ZABBIX.URL}'
      attempts: '1'
      script: |
        var Mantisbt = {
            params: {},
        
            setParams: function (params) {
                if (typeof params !== 'object') {
                    return;
                }
                Mantisbt.params = params;
            },
        
            setProxy: function (HTTPProxy) {
                Mantisbt.HTTPProxy = HTTPProxy;
            },
        
            checkUrlFormat: function (url) {
                if (typeof url === 'string' && !url.endsWith('/')) {
                    url += '/';
                }
        
                if (url.indexOf('http://') === -1 && url.indexOf('https://') === -1) {
                    url = 'https://' + url;
                }
        
                return url;
            },
        
            getProblemURL: function (zabbix_url, triggerid, eventid, event_source) {
                var problem_url = zabbix_url;
        
                if (event_source === '0') {
                    problem_url += 'tr_events.php?triggerid=' + triggerid + '&eventid=' + eventid;
                }
        
                return problem_url;
            },
        
            request: function (method, url, data) {
                ['token', 'url', 'category'].forEach(function (field) {
                    if (typeof Mantisbt.params !== 'object' || typeof Mantisbt.params[field] === 'undefined' || Mantisbt.params[field] === '') {
                        throw 'Required MantisBT param is not set: "' + field + '".';
                    }
                });
        
                var response,
                    request = new HttpRequest();
        
                request.addHeader('Content-Type: application/json');
                request.addHeader('Authorization: ' + Mantisbt.params.token);
        
                if (typeof Mantisbt.HTTPProxy !== 'undefined' && Mantisbt.HTTPProxy !== '') {
                    request.setProxy(Mantisbt.HTTPProxy);
                }
        
                if (typeof data !== 'undefined') {
                    data = JSON.stringify(data);
                }
        
                Zabbix.log(4, '[ MantisBT Webhook ] Sending request: ' + url + ((typeof data === 'string') ? ('\n' + data) : ''));
        
                switch (method) {
                    case 'post':
                        response = request.post(url, data);
                        break;
        
                    case 'patch':
                        response = request.patch(url, data);
                        break;
        
                    default:
                        throw 'Unsupported HTTP request method: ' + method;
                }
        
                Zabbix.log(4, '[ MantisBT Webhook ] Received response with status code ' + request.getStatus() + '\n' + response);
        
                if (response !== null) {
                    try {
                        response = JSON.parse(response);
                    }
                    catch (error) {
                        Zabbix.log(4, '[ MantisBT Webhook ] Failed to parse the response received from MantisBT');
                        response = null;
                    }
                }
        
                if (typeof response !== 'object') {
                    throw 'Failed to process the response received from MantisBT. Check debug log for more information.';
                }
        
                if (request.getStatus() < 200 || request.getStatus() >= 300) {
                    var message = 'Request failed with status code ' + request.getStatus();
        
                    if (typeof response.message !== 'undefined') {
                        message += ': ' + response.message;
                    }
        
                    throw message;
                }
        
                return response;
            }
        };
        
        try {
            var params = JSON.parse(value),
                mantisbt = {},
                url = '',
                data = {},
                result = { tags: {} },
                required_params = [
                    'alert_subject', 'alert_message', 'event_source', 'event_value', 'event_update_action',
                    'event_update_status', 'event_recovery_value', 'event_nseverity', 'event_tagsjson',
                    'event_id', 'trigger_id', 'zabbix_url', 'alert_sendto',
                    'mantisbt_token', 'mantisbt_url', 'mantisbt_category', 'mantisbt_issue_number', 'mantisbt_use_zabbix_tags'
                ],
                method,
                severities = ['none', 'low', 'normal', 'high', 'urgent', 'immediate'];
        
        
            Object.keys(params)
                .forEach(function (key) {
                    if (key.startsWith('mantisbt_')) {
                        mantisbt[key.substring(9)] = params[key];
                    }
                    else if (required_params.indexOf(key) !== -1 && params[key] === '') {
                        throw 'Parameter "' + key + '" cannot be empty.';
                    }
                });
        
            if ([0, 1, 2, 3].indexOf(parseInt(params.event_source)) === -1) {
                throw 'Incorrect "event_source" parameter given: ' + params.event_source + '\nMust be 0-3.';
            }
        
            // Check {EVENT.VALUE} for trigger-based and internal events.
            if (params.event_value !== '0' && params.event_value !== '1' && (params.event_source === '0' || params.event_source === '3')) {
                throw 'Incorrect "event_value" parameter given: ' + params.event_value + '\nMust be 0 or 1.';
            }
        
            // Check {EVENT.UPDATE.STATUS} only for trigger-based events.
            if (params.event_update_status !== '0' && params.event_update_status !== '1' && params.event_source === '0') {
                throw 'Incorrect "event_update_status" parameter given: ' + params.event_update_status + '\nMust be 0 or 1.';
            }
        
            if (params.event_source !== '0' && params.event_recovery_value === '0') {
                throw 'Recovery operations are supported for trigger-based actions only.';
            }
        
            if (typeof params.zabbix_url !== 'string' || params.zabbix_url.trim() === '' || params.zabbix_url === '{$ZABBIX.URL}') {
                throw 'Field "zabbix_url" cannot be empty.';
            }
        
            // Check for backslash in the end of url and schema.
            mantisbt.url = Mantisbt.checkUrlFormat(mantisbt.url);
            params.zabbix_url = Mantisbt.checkUrlFormat(params.zabbix_url);
        
            // In case of resolve event.
            if (params.event_source === '0' && params.event_value === '0') {
                method = "patch";
                url = mantisbt.url + 'api/rest/issues/' + mantisbt.issue_number;
                data = {
                    summary: params.alert_subject,
                    status: {
                        name: "resolved"
                    }
                };
                if (/commented/.test(params.event_update_action)) {
                    data.additional_information = params.event_update_message;
                }
                process_tags = false;
            }
            // In case of update event.
            else if (params.event_source === '0' && params.event_update_status === '1') {
                method = "patch";
                url = mantisbt.url + 'api/rest/issues/' + mantisbt.issue_number;
                data = {
                    status: {},
                    priority: {
                        name: severities[parseInt(params.event_nseverity, 10)]
                    }
                };
                if (/commented/.test(params.event_update_action)) {
                    data.additional_information = params.event_update_message;
                }
                if (/acknowledged/.test(params.event_update_action)) {
                    data.status.name = "acknowledged";
                }
                if (/unacknowledged/.test(params.event_update_action)) {
                    data.status.name = "new";
                }
                process_tags = false;
            }
            else {
                method = 'post';
                url = mantisbt.url + 'api/rest/issues';
        
                data = {
                    summary: params.alert_subject,
                    description: params.alert_message,
                    project: { name: params.alert_sendto },
                    category: { name: mantisbt.category },
                    priority: {
                        name: parseInt(params.event_nseverity, 10) ? severities[parseInt(params.event_nseverity, 10)] : "none"
                    }
                };
                if (params.event_source === '0') {
                    problem_url = Mantisbt.getProblemURL(params.zabbix_url, params.trigger_id, params.event_id, params.event_source);
                    data.description += '\n' + problem_url;
        
                    if (mantisbt.use_zabbix_tags === "true") {
                        var alert_tags = JSON.parse(params.event_tagsjson);
                        data.tags = alert_tags.map(function (t) { return { name: t.value ? (t.tag + ': ' + t.value) : t.tag }; });
                    }
                }
                process_tags = true;
            }
        
            Mantisbt.setParams(mantisbt);
            Mantisbt.setProxy(params.HTTPProxy);
        
            var response = Mantisbt.request(method, url, data);
        
            if (process_tags) {
                result.tags.__zbx_mantisbt_issue_number = response.issue.id;
                result.tags.__zbx_mantisbt_link = mantisbt.url + 'view.php?id=' + response.issue.id;
            }
        
            Zabbix.log(4, '[ MantisBT Webhook ] Result: ' + JSON.stringify(result));
            return JSON.stringify(result);
        }
        catch (error) {
            Zabbix.log(4, '[ MantisBT Webhook ] ERROR: ' + error);
            throw 'Sending failed: ' + error;
        }
      process_tags: 'YES'
      show_event_menu: 'YES'
      event_menu_url: '{EVENT.TAGS.__zbx_mantisbt_link}'
      event_menu_name: 'MantisBT: Issue ID {EVENT.TAGS.__zbx_mantisbt_issue_number}'
      message_templates:
        - event_source: TRIGGERS
          operation_mode: PROBLEM
          subject: '[{EVENT.STATUS}] {EVENT.NAME}'
          message: |
            Problem started at {EVENT.TIME} on {EVENT.DATE}
            Problem name: {EVENT.NAME}
            Host: {HOST.NAME}
            Severity: {EVENT.SEVERITY}
            Operational data: {EVENT.OPDATA}
            Original problem ID: {EVENT.ID}
            {TRIGGER.URL}
        - event_source: TRIGGERS
          operation_mode: RECOVERY
          subject: '[{EVENT.STATUS}] {EVENT.NAME}'
          message: |
            Problem has been resolved in {EVENT.DURATION} at {EVENT.RECOVERY.TIME} on {EVENT.RECOVERY.DATE}
            Problem name: {EVENT.NAME}
            Host: {HOST.NAME}
            Severity: {EVENT.SEVERITY}
            Original problem ID: {EVENT.ID}
            {TRIGGER.URL}
        - event_source: TRIGGERS
          operation_mode: UPDATE
          subject: '[{EVENT.STATUS}] {EVENT.NAME}'
          message: |
            {USER.FULLNAME} {EVENT.UPDATE.ACTION} problem at {EVENT.UPDATE.DATE} {EVENT.UPDATE.TIME}.
            {EVENT.UPDATE.MESSAGE}
            
            Current problem status is {EVENT.STATUS}, acknowledged: {EVENT.ACK.STATUS}.
        - event_source: DISCOVERY
          operation_mode: PROBLEM
          subject: 'Discovery: {DISCOVERY.DEVICE.STATUS} {DISCOVERY.DEVICE.IPADDRESS}'
          message: |
            Discovery rule: {DISCOVERY.RULE.NAME}
            
            Device IP: {DISCOVERY.DEVICE.IPADDRESS}
            Device DNS: {DISCOVERY.DEVICE.DNS}
            Device status: {DISCOVERY.DEVICE.STATUS}
            Device uptime: {DISCOVERY.DEVICE.UPTIME}
            
            Device service name: {DISCOVERY.SERVICE.NAME}
            Device service port: {DISCOVERY.SERVICE.PORT}
            Device service status: {DISCOVERY.SERVICE.STATUS}
            Device service uptime: {DISCOVERY.SERVICE.UPTIME}
        - event_source: AUTOREGISTRATION
          operation_mode: PROBLEM
          subject: 'Autoregistration: {HOST.HOST}'
          message: |
            Host name: {HOST.HOST}
            Host IP: {HOST.IP}
            Agent port: {HOST.PORT}
        - event_source: INTERNAL
          operation_mode: PROBLEM
          subject: '[{EVENT.STATUS}] {EVENT.NAME}'
          message: |
            Problem started at {EVENT.TIME} on {EVENT.DATE}
            Problem name: {EVENT.NAME}
            Host: {HOST.NAME}
            Original problem ID: {EVENT.ID}
        - event_source: INTERNAL
          operation_mode: RECOVERY
          subject: '[{EVENT.STATUS}] {EVENT.NAME}'
          message: |
            Problem has been resolved in {EVENT.DURATION}
            Problem name: {EVENT.NAME}
            Host: {HOST.NAME}
            Original problem ID: {EVENT.ID}